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Noticeboard

FLU VACCINATIONS: DON'T MISS YOUR FLU VACCINATION! Flu occurs every year, usually in the winter, which is why it’s sometimes called seasonal flu. It’s a highly infectious disease with symptoms that come on very quickly. Colds are much less serious and usually start gradually with a stuffy or runny nose and a sore throat. A bad bout of flu can be much worse than a heavy cold. The most common symptoms of flu are fever, chills, headache, aches and pains in the joints and muscles, and extreme tiredness. Healthy individuals usually recover within two to seven days, but for some the disease can lead to hospitalisation, permanent disability or even death.  Appointments for flu vaccinations for eligible patients (over 65s and those under 65 in relevant at risk groups) are now available to book at Topcliffe Surgery in November. We are also offering Pneumococcal and shingles vaccinations for eligible patients.  Please speak to a member of the reception team or see 'Latest News' for more information.

Practice Management

Mrs Karen Reed

Our Practice Manager is responsible for the overall administration and running of the practice, including:

  • strategic planning
  • financial and general management
  • practice performance
  • NHS and Clinical Commissioning Group initiatives and requirements
  • the dispensary
  • patient matters
  • IT

Karen is assisted in her role by Kate Robinson who provides IT and administration support.

We are constantly looking to improve our services further and she will be pleased to receive your comments and suggestions. These will be given careful consideration. There are boxes for comments in the waiting rooms.

Should you wish to become a member of the Patient Reference Virtual Group to be kept informed by email, then please let Reception know.

Administration

Our part-time receptionist/dispensers are at the nub of the day-to-day business of the practice. They are responsible for its smooth running and are the first point of contact for our patients. Together they work to support the aims of the practice. The receptionists’ and dispensers’ roles facilitate the care the practice provides. Please make use of them and discuss with them any difficulties or needs that you have. We anticipate that you will find them friendly, courteous and understanding. The team comprises:

Heather Hoyle
Alison Green
Suzanne Simpson
Elizabeth Cairns
Tracy Lenighan
 
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