If you are on repeat medication it will be managed in one of two ways:
- "Autos": For medications that fit neatly into 4-week cycles (e.g. aspirin one a day in boxes of 28 tablets) we will automatically print the prescription or dispense the medicine, as appropriate, in anticipation ready for collection.
- "Repeats": For a repeat medication where we cannot anticipate when you will need it (e.g. a cream or painkillers) we will print/dispense it for you only when you tell us that you need it – but please note that with effect from 1st February 2017 we do require a FULL three working days' (72 hours) notice. It is best to re-order by ticking the required items on the right hand side of your repeat prescription form and posting it in the box at reception, or via the mail. Alternatively you can use our website (ask at reception for details). We will take requests by phone, but this method is prone to errors and is not encouraged. If ringing in please call after 11:00am.
If you are a patient for whom we are not allowed to dispense you may leave stamped addressed envelopes with us, or use a pharmacy prescription collection service, rather than collect your prescriptions from us direct.
We will make out your prescription within 72 hours but please remember that using the post or other method will add extra time before your medication is available. Obtaining appliances will take longer than three working days.
ALLOW THREE WORKING DAYS BEFORE COLLECTION FOR ALL REQUESTS FOR REPEAT MEDICATION
This applies to both dispensed medicines and prescriptions to be taken to the pharmacist.
Medication Required Urgently
Please try and plan ahead so that you do not run out of your medication. If you do require a medicine urgently please contact the Surgery. Your request will be dealt with by the Dispensary during its opening hours, and at other times by one of the doctors at the Surgery or by the GP Out-of-Hours Service accessed via NHS 111.